Shipping & Receiving for Botany/Zoology

Page last updated on 03-18-2022

*** Please make sure to leave your name and/or your lab name as the recipient when providing shipping information to sender. This will help limit the recipient-tracking group emails sent to the entire Department.
*** Please notify Ship/Rec via email in advance if your package requires any additional care (e.g. perishable items/refrigeration, live animals)

Compressed gases cage
The compressed gases cage located outside of the ship/rec office should be used only as delivery space, NOT storage. To avoid overcrowding the space, please note the following:

1. Linde/Praxair only picks up empty cylinders upon individual service requests from each account. If you are dropping off any empty cylinders to be picked up, please specifically request a pickup either when placing a new order, or contact Linde at 604-527-0710 to make a separate service request.
2. If you are expecting any new deliveries from Linde/Praxair, please pick them up within three business days upon arrival. The cage is not to be used as long-term storage.
3. Key to the cage is available for pickup during Shipping/Receiving’s hours of operation.

Item Pickups:

1. As we have limited space in the fridge, perishable items should be picked up on the same day upon receipt of the notification email.
2. Non-perishable items should be picked up within 5 business days.
3. The ship/rec freezer only reaches -18°C, any items that require storage temperatures to be below -18°C should be picked up right away.
4. When picking up, please locate your name / lab name and leave your signature on the parcel tracking sheet.

Shipping via FedEx:

1. Please use the computer in the ship/rec office to create your own waybill. There are instructions on the desktop and in-person assistance is available if required.
2. For same-day pickups, please make sure the item is ready to go by 2pm.

Ordering from International Suppliers (message from UBC Procurement Services):

1. Remember to advise international suppliers to use UBC custom broker when ordering.
2. The worktag must be informed to the supplier to add to the paperwork. So that once our broker gets the paperwork, they are able to charge the correct worktag for the order.